Gender: For Women
Style: Casual
Occasion: Daily
Sandals Style: Slides
Closure Type: Slip-On
Pattern Type. Bowtie
Upper Material: cloth
Season: Summer
Fendi High Heel Ankle Strap Pumps
Original price was: KSh2,200.00.KSh1,300.00Current price is: KSh1,300.00.
Mixed Black &Pink Breathable Sneakers
Original price was: KSh2,500.00.KSh1,250.00Current price is: KSh1,250.00.
-50%
Shimmery Casual Black Flat Slides
Original price was: KSh600.00.KSh300.00Current price is: KSh300.00.
| Shoe Size |
40 |
|---|
Description
Reviews (0)
RETURNS, REFUND & DELIVERY INFORMATION
Return Warranty
If you receive an item that you purchased from shana.co.ke and you are dissatisfied, simply contact our Support Center immediately through our lines 0748800004 or Whatsapp us or email us on support@shana.clients.co.ke stating your order ID. We will always offer the best solution for our customers.
Contacting Shana support?
Contact our customer support center describing the issue in detail, including the return reason, along with your order number. For defective, incorrect or not as described items, please send us a clear picture or video of the problem via whatsapp and shana will take care of the shipping fee.
Solutions:
-
- Shana's responsibility
Should our company be responsible for the issue, we will allow a return to our warehouse for a refund and/or an exchange.
Once we receive the item, we will offer compensation or resend for free a replacement at our expense.
- Customer's responsibility
Should the customer order an incorrect size, we allow a return.
The customer should contact our customer service to inform us of the issue immediately. The customer is responsible for the fee for an exchange and we will refund the original product cost upon receiving the returned product. All shipping fees are non-refundable except for errors committed by shan
Returns, Refund & Warranty
- Returns are sent at the customers expense. The customer is allowed to exchange the product and if the product exchanged is cheaper than the initial product, the customer will be refunded the balance in full by crediting to the Mpesa or Bank Account.
- Where Shana sends a defective or a wrong item, return shipping fee will be refunded to the customer.
- Warranty only applies to specified electronic items and specified items under product description.
If Shana made a mistake, we will always resolve the issue to your satisfaction.
- All returns must first be approved by our Customer Service Team, if approved, you will be provided with a return form to fill with reasons for return.
- Please use appropriate return channel, incase of package loss or damage during transit we will not be responsible in such cases.
- For exchanges, the process will commence immediately after we confirm receipt of the returned item. The customer will be issued with a special coupon code to facilitate free shipping and delivery. Shipping of exchanged product will take the standard shipping time of a maximum of 3 days depending with the availability of the product as per the product description.
- Refunds will be processed immediately of confirmation by Shana of the resolution of the complaint. Shana strives to ensure customer complaints are reolved at the shortest time possible.
Delivery
- -Shana offers same day delivery at a fee to some of its products within Nairobi and 2 to 3 days for delivery out Nairobi.-Next day delivery is the standard delivery time within Nairobi.-The standard delivery time for items shipped from abroad is between 5 to 10 working days. Sometimes items that are shipped from abroad my take less than 5 days to arrive and this happens when the order is received a day before departure of items from abroad.-Shana has designated pickup points within Nairobi CBD and doorstep delivery is offered upon customers request. The customer has to fill his/her specific location under ‘Order note (Optional)’
- Free delivery country wide is offered for shopping above KSH. 5000
Feel free to contact us on 0748800004/0748800002 or email us to shana@shana.clients.co.ke
Related products
Casual Official Pointed Toe Flats
Original price was: KSh1,000.00.KSh600.00Current price is: KSh600.00.
Select options
This product has multiple variants. The options may be chosen on the product page
Black Official Wedged Closed Shoes
Original price was: KSh2,500.00.KSh1,000.00Current price is: KSh1,000.00.
Select options
This product has multiple variants. The options may be chosen on the product page
Shimmery Pointed Toe Flat Shoes
Original price was: KSh1,000.00.KSh600.00Current price is: KSh600.00.
Select options
This product has multiple variants. The options may be chosen on the product page
Casual Breathable White Fila Sneakers
Original price was: KSh2,500.00.KSh1,500.00Current price is: KSh1,500.00.
Select options
This product has multiple variants. The options may be chosen on the product page
Fluffy Casual Black Flat Slides
Original price was: KSh700.00.KSh300.00Current price is: KSh300.00.
Select options
This product has multiple variants. The options may be chosen on the product page
Shinny Pointed Toe Hight Heels Pumps
Original price was: KSh2,500.00.KSh1,300.00Current price is: KSh1,300.00.
Select options
This product has multiple variants. The options may be chosen on the product page
Fluffy Casual Laced Ankle Boots
Original price was: KSh2,500.00.KSh1,400.00Current price is: KSh1,400.00.
Select options
This product has multiple variants. The options may be chosen on the product page
Blue Pointed Toe High Heels
Original price was: KSh2,500.00.KSh1,000.00Current price is: KSh1,000.00.
Select options
This product has multiple variants. The options may be chosen on the product page
Check These Out
Twisted Wig TGRCL2/30
KSh3,510.00 – KSh4,050.00
Select options
This product has multiple variants. The options may be chosen on the product page
Top Coil Color 27 braided wig
Original price was: KSh6,750.00.KSh4,950.00Current price is: KSh4,950.00.
Off Shoulder Party Cocktail Formal Red Dress
Original price was: KSh1,800.00.KSh795.00Current price is: KSh795.00.
Select options
This product has multiple variants. The options may be chosen on the product page
Floral Long Sleeve Quality Women Dress
Original price was: KSh2,000.00.KSh900.00Current price is: KSh900.00.
Select options
This product has multiple variants. The options may be chosen on the product page
Lace Closure Box Braids Wig
Original price was: KSh8,550.00.KSh6,750.00Current price is: KSh6,750.00.
Select options
This product has multiple variants. The options may be chosen on the product page
Short Kinky Twisted Wig
Original price was: KSh6,750.00.KSh4,050.00Current price is: KSh4,050.00.
Select options
This product has multiple variants. The options may be chosen on the product page
Up Twisted Braided Wig BGN060
Original price was: KSh7,200.00.KSh5,355.00Current price is: KSh5,355.00.
Select options
This product has multiple variants. The options may be chosen on the product page
Back Length Twist Wig TGR017
KSh5,310.00 – KSh6,795.00
Select options
This product has multiple variants. The options may be chosen on the product page
Short Shoulder Length Twist Wig TGR002
Original price was: KSh7,200.00.KSh5,850.00Current price is: KSh5,850.00.
Select options
This product has multiple variants. The options may be chosen on the product page
Sexy Shimmer Glam Sequin Clubwear
Original price was: KSh600.00.KSh300.00Current price is: KSh300.00.
Select options
This product has multiple variants. The options may be chosen on the product page
Sexy Black Open Sides Bodycon Club Dress
Original price was: KSh2,000.00.KSh995.00Current price is: KSh995.00.
Select options
This product has multiple variants. The options may be chosen on the product page
Sleeveless Leopard Print Split Jumpsuit
Original price was: KSh2,000.00.KSh1,000.00Current price is: KSh1,000.00.
Select options
This product has multiple variants. The options may be chosen on the product page
Reviews
There are no reviews yet.